AI runs the call.
A person decides.
A number with a voice menu, an AI agent and operators, recordings, customer ratings, messages and campaigns, a profile for every customer and statistics — from the first ring to the repeat sale.
Watch the agent run a call
Replies, facts with quotes and the score — in the order your team sees them.
Good afternoon! I am Olha, the AI assistant at ModuleHaus. A few quick questions and I will pass you to a manager.
We are looking for a modular house, around a hundred and forty square metres. We already have the land.
Great. What budget do you have in mind?
Up to one hundred and eighty thousand euros.
around a hundred and forty square metres
we already have the land
up to one hundred and eighty thousand euros
The whole contact centre —
not just the agent.
Nine parts that work as one: the call, the people, the customer and the numbers. No separate IVR, CRM and mailing service to glue together.
AI Voice Agent
- Answers in a second, 24/7, in 8 languages
- Answers only from your knowledge base
- Facts with verbatim quotes
Numbers & voice menu
- Menu by digits and words, night menu
- Music and announcements in the queue
- Operators in turn, mobiles together
Operator Copilot
- Next question and checklist
- Objection handling on air
- Customer card before “hello”
Smart Handoff
- Summary, facts and transcript
- Reason for handover and next step
- No “could you repeat that”
Call recording
- Stereo: caller and company apart
- Log of who listened and when
- Deletion on schedule, your S3
Customer profile
- Recognised by number, greeted by name
- History, tags, merging duplicates
- Base import from Excel or CSV
Ratings & messages
- 1–5 rating on the line or via link
- A bad rating becomes a task
- Missed call, accepted, reminder
Campaigns
- Segments from customer profiles
- Consent with evidence, opt-out in each
- Estimate, approval, report
Statistics & analytics
- Who answered, who waited, how long
- Each person’s rating, Excel
- Weekly digest in Telegram
One conversation.
Three modes.
AI Agent
Runs the call on its own: greets, finds out the need, answers from your knowledge base.
Copilot
An operator runs the call while the agent prompts the next question and a ready answer.
Smart Handoff
Hands over to a person when needed — with the facts, a summary and the reason.
Do you already have a plot of land to build on?
Yes, eight hundred square metres, utilities at the boundary.
The call is over.
The lead card is not.
- 01
Every fact comes with a verbatim quote
A fact without evidence is not saved at all.
- 02
Priority by your profile
Deterministic scoring, not the model’s opinion.
- 03
Next action and deadline
The card is in the CRM before the customer hangs up.
up to one hundred and eighty thousand euros
eight hundred square metres, power is connected
ideally by spring
From the first ring
to the repeat sale.
- 1
Number & menu
The caller chooses by digit or word — or goes straight to the agent
- 2
Agent
Recognises returning customers, answers from your documents
- 3
Person
Operators in turn, mobiles, music in the queue
- 4
Card & recording
Facts with quotes, transcript, stereo recording
- 5
Rating
On the line or by message; a bad one becomes a task
- 6
Repeat sale
Profile, consent, a campaign for those who agreed
An answer in a second.
Day, night and weekends.
- 8 languages
- each with its own voice
- <1.5 s
- agent turn, p50
- 5 channels
- SMS, Viber, WhatsApp, email and Telegram
- 3 min
- to the first test call
People where they are actually needed
- The agent takes routine calls — operators take the complex ones
- Every handover arrives with a summary and a reason
- The queue gets shorter without adding people to the shift
Integrations, languages, security and analytics
Works with what you already have
REST API, SIP and an event queue today. CRM via the API — honestly.
8 languages, each with its own voice
The language is set before the first line and does not flip on an accent.
A price you can see upfront
Starter
- AI Voice Agent
- Up to 3 people in the team
- Your own number and voice menu
- One spoken language
- Ratings, messages and campaigns
- Statistics and customer profiles
Team
- Everything in Starter
- Up to 15 people and 3 workspaces
- Operator Copilot
- Smart Handoff with routing
- Stereo call recording
- Several spoken languages
- REST API and webhooks
Scale
- Everything in Team
- Custom qualification profiles
- Dedicated voices per language
- Priority support
- Agreed data retention period
Show us
one of your calls.
In 30 minutes we run your scenario through the agent and show what your manager receives.