Customer support
Most enquiries are a few dozen questions that keep repeating. The agent answers those from your documents and leaves a person the cases where a person is genuinely needed.
«Чи є під’їзд для вантажівки?» — без цього логістика не порахує доставку.
- Бюджет
- Площа
- Ділянка
- Строки
- Проїзд
- Особа, що вирішує
Базова ціна не включає фундамент і монтаж — назвіть це першим.
Прев’ю інтерфейсу.
Answers from your documents, not from imagination
Your knowledge base only
The agent may state a fact about terms, prices or deadlines only if it found it in your published documents.
An honest “I don’t know”
Nothing found — it says “a manager will confirm this, I’ll pass the question on”. An invented answer costs more than a missing one.
Search that understands meaning
Vectors, exact terms and morphology together. “How much is delivery to Poland” finds the shipping document, not the payment one.
Complex cases go to a human
A complaint, a legal question, a negotiation — handed over immediately, with a summary and a reason.
Around the clock
A call at two in the morning gets the same conversation as one at two in the afternoon.
Enquiry history
What has already been discussed with this customer — so nothing they said gets asked a second time.
Give us ten typical enquiries
We will show how many the agent answers on its own and which it hands over.
Show us one of your calls
We will show you how CallBridge runs it: what the agent asks, which facts it collects and the moment it hands the conversation to your manager.