A price you can see upfront

Yes. You create the organisation yourself in a couple of minutes and the Starter plan switches on immediately — one workspace, up to three people and 500 minutes of conversation a month. A call with us is only needed for pricing at higher volume.

Ukrainian, English, German, Polish, Czech, Spanish, French and Italian. The language is set on the first line and holds for the whole conversation; each one has its own voice and recognition settings.

It hands the conversation to a human — and not from scratch: the operator receives the facts collected so far, the reason for the handover and a summary of what was already discussed. Inventing an answer is forbidden by the prompt, and that is exactly what the test scenarios check before every release.

Yes, from the Team plan: every conversation is its own stereo file (caller and company on separate channels), with the transcript alongside and a log of who listened. Only supervisors and admins can listen, retention is 90 days by default, and files stay on the server or in your own S3 storage (Cloudflare R2, AWS). One toggle switches it off.

To work with customers, yes: you buy the number from a carrier (Zadarma, DIDWW, Telnyx, Twilio or anyone over SIP) and connect it by API key. The voice menu, hold music and forwarding to mobiles are in every plan. Just to hear the agent you need nothing: the test call runs from the browser.

No — and that works in your favour: messages go from your own provider account (TurboSMS, SMS Club, eSputnik, Infobip, Twilio, Vonage), and the provider bills you directly with no markup from us. The company Telegram bot is free. A campaign’s estimated cost is shown before launch.

Through a public API with per-key permissions: leads, facts, transcripts and recordings for reading, stage changes for writing. There are no ready-made connectors to specific CRMs yet, and we say so plainly instead of hiding it behind “integrations on request”.