The plan grows with your contact centre
We do not publish figures until we have done the maths on your call flow — and not because we are hiding them. The cost of a call depends on its length, its language and how much of it the agent talks rather than a person. Quoting a “from” price blind means renegotiating on the first call.
What the bill is made of
Four numbers, and you control all four. Every one of them is visible in analytics — the invoice is never a surprise.
How long the agent actually speaks. Silence and the customer talking are not the same rate.
How many people work in the system. Viewers and supervisors are counted separately.
How many inbound lines are connected over SIP.
API, CRM exchange, recording storage — by actual usage.
Plans for teams of any size
One team, one stream of calls
- AI Voice Agent
- Up to 3 operators
- One inbound number
- One spoken language
- Basic analytics
A contact centre with several lines of business
- Everything in Starter
- Operator Copilot
- Smart Handoff with routing
- Several languages and numbers
- Call recording to your own storage
- REST API
High volume and your own rules
- Everything in Team
- Custom qualification profiles
- Dedicated voices per language
- Priority support
- Agreed data retention period
The scope of each plan is fixed. If your flow does not fit any of them we will price it separately — that is a fifteen-minute conversation, not a week-long process.
Frequently asked
Can I try it without talking to a salesperson?
Yes. You create the organisation yourself in a couple of minutes and the Starter plan switches on immediately — one workspace, up to three people and 500 minutes of conversation a month. A call with us is only needed for pricing at higher volume.
Which languages does the agent speak?
Ukrainian, English, German, Polish, Czech, Spanish, French and Italian. The language is set on the first line and holds for the whole conversation; each one has its own voice and recognition settings.
What happens when the agent does not know the answer?
It hands the conversation to a human — and not from scratch: the operator receives the facts collected so far, the reason for the handover and a summary of what was already discussed. Inventing an answer is forbidden by the prompt, and that is exactly what the test scenarios check before every release.
Are calls recorded?
By default no — only the text is stored. Audio recording is switched on separately and needs your own storage: a voice is personal data, and keeping it “just in case” is a decision a company should make, not a default setting.
Do I need my own phone number?
To work with customers, yes — and you buy it from a telecom provider (Twilio, Telnyx, Vonage). Just to hear the agent you need nothing: the test call runs straight from the browser.
How does it connect to our CRM?
Through a public API with per-key permissions: leads, facts, transcripts and recordings for reading, stage changes for writing. There are no ready-made connectors to specific CRMs yet, and we say so plainly instead of hiding it behind “integrations on request”.
Let us price it on your own calls
Tell us the volume and the languages — we will name the cost per minute and per month.
Show us one of your calls
We will show you how CallBridge runs it: what the agent asks, which facts it collects and the moment it hands the conversation to your manager.